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Team and roles

Each person gets what their job needs, and nothing more

Eleven roles to start, from the CEO to the crew member. Scopes say whose records a permission covers, limits say how much, and the database checks all of it on every read and every change.

Roles and permissions

Every new company starts with eleven roles: CEO, Asphalt OS staff, VP Operations, VP Sales, Controller, Office manager, Estimator, Dispatcher, Intake VA, Foreman and Crew member. Change them, add your own, or give one person an exception.

  • A permission can have a scope (their own records, their crew or everyone) and a limit: the biggest estimate someone can send without approval, or the biggest discount. An Estimator starts at $15,000 and 5%.
  • Each role has a rank. People manage only people and roles ranked below them. Nobody can give a permission they don't hold, change their own access, or manage someone at or above their rank.
  • Hiding a button is only a convenience: the rule holds even if someone finds a way around the screen.

Read more: Roles and permissions, Your own roles and exceptions.

Team and security, Roles and permissions tab: the roles listed by rank and the permissions of one role, with scopes and dollar limits.
Roles and permissions, with scopes and limits.

Crews never see prices

Foremen and crew members see their crew's jobs: the day, the address, the scope, the weather, the access notes, the contact and the directions. Never the price of a job, what the company pays for materials, margins, invoices or bills.

  • It isn't just hidden on the screen. When a crew member opens a job, the database answers without the price at all.
  • What the company pays sits behind its own permission. A foreman can manage an incident but doesn't see what the repair cost.

Read more: Why crews never see prices or costs.

The Today page on a phone as a foreman sees it: the crew's jobs with the address and the scope, and no prices.
A foreman's Today: the work, not the money.

Inviting your team

Invite people by email into a role ranked below yours. The email carries a one-time link that works for 48 hours. The person types their name and a password of at least 12 characters and is in.

  • The Invites card lists every invite as Waiting, Accepted, Withdrawn or Expired. The letter is Asphalt OS's own, sent by the background worker with the link made as it leaves.
  • Each person fills in a short profile first: their phones, an emergency contact and how alerts should reach them. Alerts go out by text or email as they chose, and never carry a customer's words or a price.
  • Someone who leaves is removed from the company: their sessions end and they can no longer sign in. What they did stays on record.
  • When your company requires two-factor sign-in (a new company does), the next sign-in leads each person straight into setting it up, and the People tab marks everyone who still hasn't.

Read more: Inviting your team, Automations.

The Automations page: the flow switches, the tiers, the routing of leads, bids, escalations, office and operations work to named people, the time limits and the business hours.
Automations: who gets what, and when the clocks run out.

The history log

Changes to people, roles, exceptions, settings, brands, automations and business records go into a log that reads in plain words: "Changed Dana's role from Estimator to Office manager". Entries are added, never edited or deleted, by anyone. The database refuses.

  • Some things are never copied into it: Social Security numbers, bank tokens, the secret parts of links sent to customers, and what the company pays for materials.
  • People who can see the history log also see field changes on a customer's timeline.

Read more: The history log, The Team and security page.

Team and security, Audit log tab: the history of changes, newest first, each with when, who and what happened in plain words.
The history log: when, who and what.

See it with your own jobs

The demo opens in your browser with a sample paving company. Or tell us about your company and we will walk you through the real thing.

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